Deploy Better

Solutions from the start

From consultation to post-deployment success, we offer the most value along with top-notch customer service every step of the way. Take a look into our process for turn-key 1:1 deployments.

Pre-Deployment

1.

Hassle-free Consultation

Our team of sales professionals meets with you to understand your school district’s needs and helps determine the best deployment solutions for you.

2.

Zero-touch Services

With our customized in-house services, we can prepare your devices before they are shipped, allowing you to unbox and pass out devices as soon as they arrive. Our services include:

White Glove Configuration

Vivacity certified technicians configure your devices to your specifications. Our white glove process includes Chrome OS performance updates, hardware checks and domain enrollment.

Custom Device Engraving

Customizing your devices provides brand recognition and additional theft-protection. We offer laser etching with no limits on size, character count or images.

Asset Tagging

Asset tagging your devices combined with enrollment into Customer Central allows you to easily track and submit repair requests. You can apply our tags or send in your own.

3.

Quote

Our team can have quotes wrapped up in minutes and viewable in Customer Central or over email. Vivacity accepts purchase orders and offers quick credit checks for easy ordering.

4.

Order

Let the fun begin! Log into Customer Central to check the status of your order every step of the way.

5.

Production

We’ll get to work on your order and provide real-time updates on the production status in Customer Central.

6.

Shipment and Delivery

Your shipment is on the way!

Green Shipping

We ship your devices in environmentally-friendly boxes that allows us to recycle OEM plastics properly for you. This saves your district from the hassle of opening individual boxes and greatly reduces time spent distributing devices to students.

Quality Control

We’re continually refining our list of carriers to ensure the highest level of quality control is in place once your order leaves our facility.

Post-Deployment

Free, Unlimited Customer Support

In addition to having access to our full resource library and how-to videos, our certified technicians are available to help with any and all Chromebook needs.

Seamless Repairs

Vivacity Repair Center

Regardless of our pre-arranged service agreement, we’ve made the entire repair process as painless as possible from ticket submission to ticket tracking to repair turnaround times.

Student Repair Academy

SRA is Vivacity-developed curriculum intended to fully train students in becoming certified technicians and repair your devices in house. Contact us today for enrollment information.

Device Buybacks

We buyback old, unwanted mobile devices of all makes, ages and conditions so your school district can replenish its budget and purchase new IT equipment.

MORE OF WHAT WE OFFER

Professional Development
Custom Warranties
Flexible Financing Options
Flexible Shipping Options

Interested in our giveback program?

Find out how Vivacity Tech can make a difference in your school district.