Student Repair Academy

STUDENT REPAIR ACADEMY

EMPOWERING STUDENTS WITH TECHNOLOGY

Vivacity Tech’s Student Repair Academy equips districts across the country with curriculum, tools, and resources to cultivate a Student Tech Team and effectively apply these skills in real-world settings, especially when pursuing a career in Computers.

WHAT IS STUDENT REPAIR ACADEMY?

We provide a variety of curriculum options under the SRA umbrella, empowering schools to select an option tailored to their district, school, staff, and student needs.

INTRO TO SRA

Designed for grades 6-12, this 25-hour online course introduces students to computer basics, repair technician best practices, and common hardware and software issues.

STUDENT REPAIR ACADEMY (SRA)

Aimed at grades 9-12, our award-winning Student Repair Academy provides 80 hours of comprehensive coursework. Students will learn about Chromebook components, repair techniques, safety practices, hardware configuration, troubleshooting, resume building, and interview skills.

STARTING A STUDENT TEAM

INTRODUCTION

One of the greatest assets a school can have is its students. Education, these days, requires that students develop skills for the 21st Century and that they experience real world problems while developing real world solutions. A student repair program meets these requirements. Students who participate in a student tech team program gain valuable experience and marketable skills for the workforce while serving the school community.

In the Vivacity Tech SRA program, students learn the basics of repairing a Chromebook, providing high-quality tech support, exceptional customer service, and more, all while repairing their school’s Chromebook fleet.

BENEFITS

Not only do student tech teams help resolve Chromebook fleet issues, but they also provide students with an opportunity to take on leadership roles in their school, promote critical thinking, and collaborate in an innovative learning environment.

As you venture into SRA your students will gain skills that will help them serve the school and possibly even the greater community. The real world, relevant experience they gain as a part of your school’s tech team will prepare them for a basic tech support position.

STUDENT BENEFITS

  • Comprehend the history of computers, including components, software, hardware, and effective troubleshooting strategies.
  • Manage a healthy repair workflow, including how to create support tickets and techniques or tracking and documentation.
  • Contribute to the operation of a student-driven repair hub by fixing school-issued devices.
  • Adopt safety protocols and practices as a computer technician, coupled with proper utilization of tools.
  • Incorporate the 4C's crucial in the 21st century—Communication, Collaboration, Critical Thinking, and Creativity.
  • Develop customer service skills and traits of working as a team member.

DISTRICT BENEFITS

  • Utilize students to assist tech staff in maintaining their fleet of Chromebooks.
  • Minimize downtime for damaged devices.
  • Reduce money spent shipping devices to repair centers.
  • Give students a platform for hands-on learning.

COURSE OVERVIEW

Our curriculum includes everything students need to succeed as student technology leaders. Students will demonstrate an understanding by completing formative and summative assessments, creating screencast recordings, developing a student tech team creed, and practicing their technical writing skills by developing step-by-step repair instructions.

STUDENT REPAIR ACADEMY INCLUDES

  • Introductory Materials – A library of resources to support the user as they navigate the platform and access the curriculum.
  • Fundamentals of Computing – Discusses concepts related to types of computers, the evolution and history of computers, operating system functions, Chromebook components, and more.
  • Best Practices and Essential Skills of a Technician – Helps train students on the role of the 4 C’s of the 21st Century play in the repair and maintenance of Chromebooks for your school district.
  • Repair Ticket Management – Trains students on the use of the Vivacity Tech Student Repair Center Portal and workflow.
  • Troubleshooting Chromebook Hardware and Software Issues – Helps train students in how to identify hardware and software problems prior to repairing them.
  • Device Repair Guides – In-depth training on how to repair specific Hp, Lenovo, and Dell Chromebooks, the general terminology associated with parts, and the required tools needed to perform repairs.
  • Final Project – Students will demonstrate a device repair, complete a self-assessment on learning objectives, and submit a course survey to obtain their certification.
  • Professional Profile – Students will showcase their knowledge and skills in Chromebook repair as they pursue a career in Technology.

GETTING STARTED

SRA can be an elective, integrated into an extracurricular club, or pursued as an independent study. We provide you with step-by-step instructions, provide professional training for teachers and faculty to run the program, and can supply you with tools, replacement parts, and software to run your student repair depot.

OUTCOMES

Students will gain a Vivacity Tech certification upon completion of the SRA course. The Vivacity certification provides valuable credentials for students when applying for entry-level positions in Computer Technology.

CERTIFIED STUDENT REPAIR DEPOT

Student involvement in your school tech team, in partnership with SRA, will provide students with an opportunity to serve, grow, and make an impact in a meaningful way!

HANDS-ON TRAINING

PROFESSIONAL GUIDANCE

CAREER READINESS SKILLS

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HANDS-ON TRAINING

Students will have access to repair videos created by Vivacity Tech showing them how to complete repairs on the specific make and model of Chromebooks used in your school. These videos demonstrate the highest quality techniques and practices by trusted professionals here at Vivacity Tech.

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PROFESSIONAL GUIDANCE

Student Repair Academy provides students and staff with all the tools and resources they need to successfully administer or partake in the courses. Our repair technicians and Curriculum Specialist will be with you every step of the way to help troubleshoot and provide additional technical support if ever needed.

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CAREER-READINESS SKILLS

Student Repair Academy curriculum provides students with a certification and knowledge for any basic tech support position. Students will be able to tear down and rebuild their school issued Chromebook, operate a repair facility and accurately diagnose a failing device.

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We were teaching our kids the content, but we really wanted them to come out of a program with something that they can put on their resume, something that they can take with them. So it was nice knowing that there was some sort of certification that showcased the work they did and that they could take that with them beyond what they're doing now here.

SHERRI KELLER

Media Specialist & Integrationist | North Branch Area High School

I have always had an interest in technology [...] This is what drew me into the repair class initially. As I learned more about each piece of a Chromebook and the different methods used to repair Chromebook issues and replace broken parts, I realized that I could potentially make a career out of repairing Chromebooks.

12TH GRADE STUDENT

South Washington County School District

I love Student Repair Academy! I'm excited to see what problems I can fix and I love being able to fix them! I feel like it has helped me with problem-solving skills and learning about different types of Chromebooks. It is definitely a good challenge at times but so satisfying when you figure it out!

11TH GRADE STUDENT

North Branch Area High School

READY TO GET STARTED?