Empower+
The Complete Device Protection, Repair, & Support Solution for K-12
Stop letting device repairs disrupt education. Start getting devices back in students' hands in 4 days or less.
The only K-12 warranty solution that combines unlimited coverage, rapid repairs, and student empowerment - from Google's fastest-growing Chromebook partner.
Device Protection Shouldn't Eat Up Your Resources
The average school loses 47 instructional days per device due to traditional repair processes.
K-12 technology teams face tough challenges when it comes to device protection:
Repair costs draining limited budgets
Long repair times disrupting learning
Confusing coverage limitations
Missing or backordered parts
Overwhelmed tech teams
Growing pile of unusable devices
All while trying to maintain instructional continuity and support modern learning environments. It’s time to upgrade your proactive protection – Empower+ is here to help.
Empower+
Complete Device Protection Without
the Complexity
We handle everything—parts, repairs, and replacements—giving tech teams complete peace of mind.
As Google's fastest-growing Chromebook partner, we've built the most comprehensive device protection program specifically for K-12 environments - designed to reduce tech team workload and maximize device uptime.
Peace of Mind Protection
- Comprehensive coverage with unlimited claims
- Up to 80% reduction in screen breakage
- Pre-installed screen protectors and accessories included
Fast Resolution
- 4-day repair turnaround guaranteed
- Dedicated parts inventory for your fleet
- Free two-way shipping on all repairs
Cost Optimization
- Earn $20 credit for every in-house repair
- Free protective case or charging solution
- Reduced need for device replacement
Simplified Management
- Parts kept onsite for instant availability
- Streamlined repair processes
- Priority support access
Join 2,000+ Districts Already Protected by Empower+
We have been very satisfied with the service from Vivacity so far. Devices are returned quickly and 99% of the time ready to go. We let Vivacity asset tag and enroll our devices as well, providing us with the most benefits all we have to do at that point is hand the device out.
320,000+ devices protected
80% reduction in screen damage
4-day average repair time
$750,000+ saved through self-repair program
Three Steps to Worry-Free Device Protection
Most districts are up and running with Empower+ in less than a week.
Step 01
Program Setup
- Choose your coverage level
- Get pre-installed screen protectors
- Receive your dedicated parts closet
Step 02
Stay Running
- Access 4-day repair service
- Perform in-house fixes for credit
- Track everything in one location via Dream™
Step 03
Ongoing Success
- Reduce device downtime
- Earn repair credits
- Extend device lifespan
The Right Solution for Every District
High Device Breakage
Repair Bottlenecks
Overworked Tech Teams
Everything You Need for Complete Device Protection
Comprehensive Coverage
Unlimited Claims
4-Day Repairs
Screen Protection
Self-Repair Credits
Award-Winning Service
Free Shipping Both Ways
Guaranteed Parts Availability
Google Partnership
Adapter & Battery Coverage
Theft & Loss Protection
White Glove Service
Free Cases
Parts Closet
Comprehensive Protection Built for Education
As Google's fastest-growing K-12 partner, we deliver complete coverage designed specifically for educational environments. Every plan includes coverages you expect – and many you might not:
- Accidental damage protection
- Manufacturing defects
- Theft & loss protection (up to 2%)
- Battery and adapter replacements (up to 10%)
- Vehicle damage
- Animal damage
- Liquid damage
- Screen damage
- Keyboard issues
- Port damage
- Hinge problems
Ready for Complete Device Protection?
Join thousands of K-12 schools who trust Google's fastest-growing partner for device protection.
Free screen protector installation, Priority implementation support, Bonus parts closet inventory.
Frequently Asked Questions
Get answers to all your tech purchasing questions – from device specs to support plans, we've got you covered to keep your district running smoothly.
Don't see the answer you need?
Empower+ includes unlimited accidental damage protection, manufacturing defects, theft protection up to 2% of your fleet, and battery and adapter replacements up to 10%. Every device receives a pre-installed screen protector and your choice of a protective case or charging solution. Your devices are protected against everything from liquid damage to keyboard issues, with no hidden fees or exclusions.
We guarantee a 4-day repair turnaround for devices sent to our facility, starting from when we receive the device. This rapid service is possible because we maintain an overstock of parts specifically for your fleet and provide free two-way shipping. Many repairs can even be completed same-day using your on-site parts closet.
Your team earns a $20 credit for every qualified repair completed in-house, including screen replacements, keyboard repairs, and battery replacements. We provide comprehensive training through our Repair Academy to ensure successful repairs. Credits are automatically applied to your account to use at your discretion.
We maintain a dedicated inventory of parts specifically for your fleet's makes and models. Your on-site parts closet is automatically restocked with commonly needed components, eliminating shipping delays and reducing device downtime. This unique approach ensures you always have critical repair items on hand.
As Google's fastest-growing K-12 partner, we offer education-specific benefits including pre-installed screen protectors that reduce breaks by 80%, $20 credits for in-house repairs, a dedicated parts closet, and our 4-day repair guarantee. Unlike generic warranty providers, everything is designed specifically for K-12 education needs.
We support all major Chromebook models with parts inventory maintained for up to 10 years. Implementation includes a dedicated manager, staff training, Repair Academy access, and complete setup assistance. Whether you're starting with a pilot program or deploying district-wide, our team ensures a smooth transition with comprehensive support.